“Insanity is doing the same thing over and over again and expecting different results.” A quote often attributed to Albert Einstein, but apparently, he never said it. Nonetheless a quote that makes complete sense to me. Throughout my 40-year career, I have come across moments of crisis. When I look back through the decades, I can see 3 moments when I knew I had hit a dead end. The first time was devastating, as I didn’t have the tools to deal with the apparent “catastrophe” I